When your military service continues, so does Northwell Health’s support
Reservists face unique challenges as they balance a civilian job with ongoing military obligations. Just ask Reservist and Core Laboratories Clerk Davesha Taylor. Her Reservist duties include regular training that often involves weekday assignments overlapping her work schedule. We’re honored to be able to help Davesha grow in her career with us while she continues to meet her military commitments.
“I owe a lot of thanks to the kind staff I work with,” says Davesha. “They are very considerate of me whenever I need to take time off for military training.”
We recognize that there’s more to helping our veterans than merely finding them a job. As a Military Friendly® Employer for three years in a row, we’re there to continue to support veterans throughout their time with us – such as offering flexible scheduling and pay differentials for reservists.
For Davesha, her role as a clerk with us is just the start. Her vision and passion is to attend medical school to become a Forensic Pathologist, and we’ll be there to help her make this dream a reality.
“Thanks to Northwell Health, my transition from the military has been smooth and easy,” Davesha acknowledges.
Veterans like Davesha Taylor have sacrificed so much in the service of our country. At Northwell Health, we’re proud that they choose to continue their life of service with us.
If you’d like to learn more about our commitment to your career transition and growth, please visit: NorthwellCareers.com/Veterans.
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Giving to others is what our nurses are made for.
In the wake of the devastation that Hurricane Harvey inflicted upon the Houston area, the need for medical care rose to crisis levels for those impacted by the flooding and who rely on their healthcare providers to manage existing chronic conditions. In response, Northwell Health connected with its counterparts at the Houston–based MD Anderson Cancer Center to offer assistance to match the hospital‘s specific needs. Within 24 hours after requesting help from its clinicians, Northwell enrolled more than 600 employees interested in volunteering. Here is one of our volunteer’s stories.
Written by: Angela Daly
As nurses and healthcare workers, we are there for people at times when they are most vulnerable; we step up when we are needed without a moment of hesitation. I was in nursing school when Hurricane Sandy destroyed my hometown of the Rockaway’s in Queens in 2012. Thanks to the kindness and amazing gestures of so many who stepped up when we needed them the most, my neighborhood made a strong comeback, allowing me to graduate on-time and start my dream job as a float nurse for Northwell Health.
When I heard that Houston, Texas was expecting to be heavily impacted by Hurricane Harvey, I immediately stepped up to volunteer. The week that I spent in Houston was an amazing experience that allowed me to give back to the world the same gestures that were once given to me in a time of crisis. I was able to use my talents and training as a Northwell Health Nurse in a way which was valued and so appreciated by so many. I was so proud to be a part of Northwell’s nursing team during that week in Texas as I relieved the nurses and allowed them to get home to their families and to begin the recovery process. It was one of the most rewarding experiences I’ve ever had as a nurse, and the finest example of how Northwell Nurses and I are Made For This!
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From EMT to Director of Patient Care Services
Meet Madalyn Frank-Cooper, Director of Patient Care Services at Long Island Jewish Forest Hills. We sat down with her to talk about her career progression and to simply understand why she loves her job. Here is what she has to say.
Why did you fall in love with Emergency Services?
I first fell in love with EMS when I was working as a medical assistant many years ago. One day, while I was working, we called for an emergent transfer for a patient to the hospital. I was in awe of the EMT’s professionalism, their quick and thorough assessment skills, and the transfer of the patient to the hospital setting. I next joined EMS, and a short time later enrolled in nursing school to further my education and become an RN. I began my career at Lenox Hill Hospital in the ED. I was fascinated by the coordinated, quick decision making of the inter-professional team in this fast paced environment. I was a clinical nurse for approximately 5 years and was afforded the opportunity to become a clinical liaison, and next found my path in leadership.
What is your role as Director of Patient Care Services?
My role as Director of Patient Care Services is to ensure the best possible care to our patients and to provide our employees with the knowledge and support to do so. This includes promoting an exceptional patient experience, employee engagement, quality outcomes, and a safe environment. I feel this role is important because enables and promotes avenues for advocacy for patients, families, and staff.
How do you continue to push your employees to provide top quality of care for our patients?
Nursing is dynamic and can drive change. Placing the patient at the forefront, eliciting feedback from the front line, and explaining the reasons why assist to drive quality of care. Structures we have in place to examine our quality of care include Collaborative Care Councils, Committee work, and focus groups. These structures promote shared governance and provide insight for the care we are delivering.
What projects are you currently working on?
We have the Nurse Activated Stroke Code Project, where using specific criteria, the nurses are empowered to activate the Stroke Code at the patient point of entry. This has shown to be successful in decreasing our door to doctor, and door to imaging time. Early recognition and treatment yield better patient outcomes, increasing the likelihood of a full recovery. Next, we are looking to expand this concept to patients with sepsis and initiate a Nurse Activated Code Sepsis, with the goal of improved outcomes.
Explore our clinical opportunities.
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My Radiology career at Northwell Health
Written by: Jennifer Lillibridge
Initially, it never occurred to me to consider Tech School. I was going to school to become an accountant and during that time I worked in a small radiology facility. I worked with John, the director of an Ultrasound program. My desk faced the wall and our desks were caddy corner. One day, John approached me and said, “Consider Ultrasound school and forget accounting”. In so many words, I told him to leave me alone. He responded, “OK, sit in the corner for the rest of your life”. I will never forget how I felt in that moment. I started to pay more attention to the Tech’s and each modality. Ultrasound interested me because there is an art to it; the probe is your camera. I was hooked and I knew I wanted to pursue a career in Ultrasound.
I began my career at Huntington Hospital in 2008. I worked with esteemed Radiologist Dr. Wank and he recruited me to go to Great South Bay Imaging in late 2010 when the practice wasn’t even open yet (I literally wore a hard hat while I interviewed with Bill Brostek). It may sound cliché, but I do believe that everything happens for a reason. Just like with John, Bill saw something in me that day. He hired me as a staff Technologist and then I was promoted to Ultrasound Supervisor and not long after that, I was promoted to Practice Manager of the facility. Over the course of 7 years, I have seen many changes and growth within our facility. From the earliest moments of my career, the team that I have worked with has solidified the reasons I was drawn to this field in the first place. Technologists graduate with a foundation of knowledge in patient care. It is not until this knowledge is put into practice that a Technologist begins to realize that patient care is the most important part of our job. Even though a majority of my day is no longer spent scanning patients, patient care remains my utmost priority.
I often look ahead to the future. Just as I have evolved and grown within my career, the field of radiology will continue to evolve and grow. Northwell Health continuously provides opportunities that break down barriers so that there are no limitations to the level of success we can all achieve. This fosters an environment in which patients can be part of a health system that is a step above the rest. Northwell Health has afforded me opportunities in my career that I never deemed possible, especially when I look back at myself sitting in the corner all of those years ago.
Many people have not only believed in me but instilled a drive that I didn’t know existed within myself. The moment I wake up each morning, I have a mantra I often repeat – I am part of something greater and I am going to make a difference today. I often reiterate this mantra to my team so that we don’t lose sight of our common goal. Simply put, we all entered this field to help people. Patient care is our #1 priority. No matter what an individual’s role is within the health system, that mantra, along with prioritizing patient care, will only enhance the overall success of our Health System. I wear my Northwell Health hat proudly each and every day.
Explore our opportunities today.
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Photo: Luis is the man on the right My decision to enlist in the military emerged for numerous reasons. I grew up admiring my father and his service in the military, saw how certain benefits supported my family and the different educational benefits. I decided to join the U.S. Army right out of high school at age 17 through a waiver signed by my parents, and although the transition from military life to civilian life had the potential to be difficult, the military taught me how to keep calm in the face of chaos. Through my experience, I have learned how to work well under pressure, improvise, adapt and overcome. Towards the end of graduate school, I began searching for jobs related to my major in Industrial-Organizational Psychology and it was at this time that I learned about Northwell Health. I noticed that they offered many opportunities within my major and I also wanted to join their team due to their recognition as a military friendly organization and their commitment to veterans. I had heard through peers about their reputation for being a great organization that encompasses diversity and professional growth. I discovered that they were hosting a veteran recruitment event for which I applied and later led to an interview. Following the interview, I was hired and began my career at Northwell in 2014 as a Clinical Practice Plan Representative in the Central Business Office. While holding this position I was recognized as Employee of the Month and also nominated for Employee of the Quarter in 2015. After a little more than a year’s time, I transitioned to a Clinical Practice Plan Analyst on the Revenue Cycle Operations team. Within this role, I acquired a unique skill set, which allowed me to develop analytical acumen through SQL to write queries, as well as become the lead analyst and receive the myRecognition Execution award. With this acquired skill set, a year and a half later I became an Operations Manager for the Clinical Informatics team at the Office of the Chief Information Officer (OCIO) in 2017. At the beginning of my career, I was fortunate enough to become a member of the VALOR B.E.R.G (Business Employee Resource Group). Since joining this group I’ve had the opportunity to attend some events and share my experiences and stories with other veterans. VALOR is a program that brings veterans together to give them a chance to appreciate one another while also learning from each other’s experiences in the military and in their current roles within the organization, assisting veterans in gainful employment while promoting well-being. I take a lot of pride in working for Northwell Health and feel a sense of fulfillment in my role because of everything I mentioned above – they support Veterans through the hiring process. They support Veterans while they are a part of this organization. And they support Veterans throughout the communities. I am currently enrolled in the Six Sigma Black Belt Certification Program, have been accepted into the MBA program for Strategic Business Management and will be attending Hofstra University in the fall of 2017 with the help of the organization’s tuition reimbursement program. Being able to work within my field of study and the organization’s commitment to veterans is continuously gratifying. The health systems service to the community, as well as the abundance of genuine people, makes one take pride in being a part of such a rewarding organization.
A career I’m proud of – why I decided to join Northwell Health’s team after the Military
Written by: Luis Phillips
Photo: Luis and his team after a successful drive for the Ronald McDonald House
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More than coworkers – friends who were made for each other.
You know how sometimes you meet a person for the first time and you just click? That’s how it was for Erin Alesi and Josephine Corcoran. They met through a mutual friend when Erin started as a nurse at Staten Island University Hospital (SIUH). And even though they’ve never worked on the same unit together, they’ve built an amazing friendship over the years.
“One of the unique things about this hospital is that it’s not just a bunch of people working nine to five and going home. We’re family.”
–Erin Alesi, RN
Whether it’s scrubs or sweatpants, double-shift or day off, the best news of your life or the very worst, the people of SIUH are there for each other. They support and love one another through all the ups and downs of life. That’s why, when Josephine was diagnosed with ovarian cancer, they were devastated. This was their sister who was hurting and in trouble.
Josephine had a long, hard battle ahead of her. Everyone wanted to do something to keep her spirits up as she went through an incredibly challenging time in her life. Her good friend Erin, had an idea for a fun way to encourage Josephine that would simply tell her that she can beat this and that everyone was behind her all the way. No matter what…don’t stop believin’. The video above is the result of this labor of love.
With lots of inflatable guitars and microphones – literally “air guitars” – they all rocked out and acted silly as they tried to encourage, lift up and make Josephine smile. It was a blessing for her friends to be able to do this for her. And it was a joy to watch everyone be truly together to make it all happen.
“Sure, it was a bit corny and silly but we just wanted Josephine to be able to smile again, to laugh at us and know that we were thinking and praying for her.”
–Erin Alesi, RN
Josephine is doing well and continuing to fight. Because we know that every moment matters, we hope that in some small way, we were able to show Josephine the same kind of compassion she shows to all around her. If you’re looking for a place where you can truly be yourself, where your coworkers are your family and where even the smallest gestures can change a life, you were Made for this.
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Victory Greens, Lenox Hill Hospital’s rooftop garden, has recently opened for its 4th growing season
Written by: Pamela Johnson
What is Victory Greens?
Victory Greens, supported by both Lenox Hill Hospital (LHH) Administration and the health system’s GreenBERG, is a rooftop garden created for everyone who works at LHH to enjoy. Last year, I was given the opportunity to manage the garden, which has been as great a pleasure for me as the success we’ve had for employees.
Over 18,000 visits were made to the garden by LHH employees last year, a significant increase over the prior year. Last year, we hosted 8 Snipping Events that were attended by over 600 employees. At the events, employees had the chance to take home fresh herbs and produce from the garden and learn how to use them in new recipes, drinks and more. One employee who had never cooked with fresh herbs was so inspired by the garden’s bounty that she changed her entire eating habits. She lost 30 pounds and was able to go off of her blood pressure medicine by the end of the snipping season.
This year we are expanding the Snipping Events to include an educational component. We’ll be hosting programs targeting Body, Mind, and Spirit as well as a program on Nutrition and Cooking and one on Exercise. We’ll also be having our first “Mobile Garden” this season, which will allow us to deliver “snippings” to our colleagues at off-site facilities so they may enjoy products from the garden.
Benefits of our rooftop garden- patients and employees
Recent scientific studies have shown that it is critical for a person’s mental and physical health and overall well-being to have at least one direct touch with nature/day. Victory Greens allows us to have a touch of nature, even on a rooftop in NYC.
After a hard shift or a long day, the garden offers employees a place of solace, rest and fresh air, which is important after working inside all day or night. The rooftop garden also presents a wonderful opportunity to meet fellow employees, many of whom would, otherwise, never come into contact with one another. Numerous friendships have been formed over lunch or catching sun rays in the garden. In fact, the garden affords the opportunity to touch everyone in the LHH community, including our patients. Herbs from the garden are used in patient meals as well as in the cafeteria and in the catered events we often host for guests.
Fun fact: There’s at least one species indigenous to every continent represented in the garden and nearly 100 varieties of plants, herbs, vegetables, and fruit are currently growing on the rooftop.
Giving back to our community
Victory Greens has also led to the development of a wonderful relationship with our Community Partner, Harlem Grown. Harlem Grown is an organization whose mission is to inspire youth to lead healthy, productive, fulfilling lives. Through mentorship and urban farming, Harlem Grown increases access to, and knowledge of, healthy food for Harlem residents and provides garden-based development programs to Harlem youth. Our relationship with Harlem Grown began last summer and our programs and connections continue to grow. We have held a number of highly successful outreach events with the Harlem Grown community, including hosting a Teaching Kitchen event which offered information about nutrition, healthy eating and growing herbs and our most recent event in recognition of Earth Day, where we helped children from PS 197 plant flowers around their school. A mix of employees from clinical to non-clinical volunteered to participate in these events and they all have said their experience was as rewarding for them as it was the kids.
How it’s impacted my life
Personally, Victory Greens has had a profound impact on my life. Through the garden, I’ve been able to connect with colleagues I never would have met. I’ve had the opportunity to make a deep commitment to the community around us as well as to make a sincere pledge to help preserve the environment. I’ve taken an active role in The GreenBERG, Northwell Health’s Business Employee Resource Group focused on environmentally conscientious initiatives. The mission of The GreenBERG is to improve the environmental impact of our facilities by advancing sustainable and socially responsible efforts across Northwell Health and in our communities.
From my involvement with Victory Greens and The GreenBERG, I’ve learned many things and have transformed my view of our planet. I now only wear clothing to work that is made out of sustainable materials, and I have developed a keen interest in trying to resolve recycling and other waste issues that plague hospitals. Who knows what solutions we may ultimately discover, but the magic of Victory Greens seems to be far reaching and highly impactful. Imagine…all that may, and all that has, come from an extraordinary rooftop garden at Lenox Hill Hospital.
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Made for this™ – our employee promise
By Elaine Page, Chief People Innovation Officer
Why did we develop our employee promise?
Our employee promise defines our experience as employees. We wanted to be able to truly articulate who we are and what we do. It’s what you get, for what you put in. In other words, it’s the deal. Made for this defines what our “best days” look like, so we can create more of them for everyone, every day.
We wanted to be able to differentiate our culture and describe what sets us apart – in health care and beyond. This is extremely important because every single person, regardless of their position or the facility that they work at – is truly a part of what makes us special.
Our employee promise will give us a competitive edge – not only will it help us develop, motivate and retain the great people we already have working in the organization, we’ll be able to use it to attract the best new people.
Our journey to create our employee promise
We created an employee promise that proudly and authentically expresses our culture. 2000 employees in 74 sessions— from across various roles and facilities — shared their experience of what it was really like to work here —and didn’t hold back. Their voices were powerful, meaningful and true and their conclusion was clear: being made for this is what sets us apart. Made for this is how we define the Northwell Health difference.
Thanks to their honesty, we now have an incredible employee promise to be proud of. Made by our people, for our people.
Our team members described what a great day looked like and what a challenging day looked like. They said that when they look at their overall experience of Northwell Health, the good times outweigh the tough times. The “best days” outweigh the worst. But, we all want more “best days.”
Made for this – for our people, by our people
We all own the culture of Northwell Health and our experience at work as employees and we believe the culture is ours to shape.
Our team members bring individuality to how we care for people – our patients, community, and each other. We’re not like everyone else….we’re unique and our promise celebrates that. Our reality is powerful, emotional, hard, funny and wonderful, all at the same time. And that’s OK. Because we are a part of something great – we’re made for this.
Are YOU made for Northwell Health?
By creating an employee promise we’re now able to hire the best industry talent that perfectly fit within our culture. We’re flexible, hardworking and not afraid to push boundaries. If you think you’re made for this, check out a role with us – we’d love to welcome you to our Northwell Health family.
Find out more about our employee promise here.
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Why you should choose a Human Resources career in Healthcare
Over the years Human Resources professionals have looked at many different industries besides healthcare to grow their career, but with the constant advancement of HR strategies within health systems there isn’t a better time to become a part of New York State’s largest private employer’s team. Hear from Irene Faranda, Associate Executive Director at South Oaks Hospital, about why she chose to pursue an HR career within healthcare and what it means to her to be a part of Northwell Health.
Q: Please explain why you chose to pursue your career at Northwell Health.
A: I grew up in Queens and Northwell Health’s Long Island Jewish Medical Center (LIJMC) was the hospital in our community. When I was in my early 20’s my mom got very sick and was a patient at LIJMC as well as Hospice Care Network, a proud member of Northwell Health. I remember the great care that both my mom and family received during our difficult time. Although my mom passed, I will never forget how supportive and caring the employees were.
When I was graduating college I saw an opportunity at Hospice Care Network for an HR Generalist position. I knew that I needed to be part of an organization that did such rewarding work so I explored the position. What better way to enter the field of Human Resources! I worked there for two years and really felt like I was giving back. I did eventually leave to work in a corporate HR Manager role but after eight years away, I realized that I needed to go back to healthcare and continue to support their great mission and staff.
A job posting found its way to me for a Human Resources Business Partner (HRBP) Director role at LIJMC and I decided to pursue it. The opportunity appealed to me because it was a strategic business partner role working directly with the hospital leadership team as well as front line staff. That is how I found my way back to Northwell Health.
Q: Please explain your career progressions throughout the years.
A: When I returned to Northwell Health at LIJMC I assumed the Human Resources Business Partner role. During my first year I was embedded in the operation, focused on building relationships and led employee engagement and talent management efforts for my work groups of 1000+ employees. I was also able to build my competence in labor relations. I was part of a great campus HR team that was not only supportive but fun.
After my first year, the lead HRBP role opened at Zucker Hillside Hospital (ZHH) with 1200+ employees. Supporting the field of behavioral health is a great experience and I found a calling working in a facility with this population of patients. In the lead Business partner role, I was a member of the Executive Leadership team and able to develop strategy and lead HR and Patient experience programs that contributed to the facility achieving its business goals. I was also able to work on corporate projects such as the myrecognition program and acted as a thought partner on various talent management initiatives. I worked in this role for two years.
An opportunity then presented itself that would expand my responsibilities and I moved to South Oaks Hospital to be the lead HRBP. South Oaks is also a behavioral health facility but has a three hundred bed nursing and rehabilitation center on the campus with a total of 1300+ employees. I have been in this role for a year now and it has been an amazing experience. Similar to ZHH I am a member of the executive leadership team working to develop and executive our strategy to build leadership capabilities, employee engagement and workforce planning to enhance our patient experience. I am also leading the HR and change management efforts to integrate this facility into Northwell Health’s HR programs and technology.
Q: What does it mean for you to be a part of Northwell Health’s Human Resources team?
A: Overall, Northwell Health has provided me the opportunity and development to become a strategic HRPB and a member of the facility leadership team. I truly feel valued by the organization for my contributions. Being part of an organization of 61,000+ great employees, working together to help people, and who are setting the trend in healthcare makes me proud to tell people that I work here (oh and it is pretty awesome to not have to travel to the city every day to go to work!)
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The future of HR careers within Healthcare – Q&A with Chief People Officer, Joe Moscola
As we celebrate Healthcare Human Resources Week we spoke with Chief People Officer, Joe Moscola, about his own transition from Physician Assistant to a Human Resources professional, as well as the transformation of HR careers within healthcare and the amazing team he has throughout the many facilities within our organization.
Can you please tell me about your career progression and what led you into an HR role?
I started my career as a Cardiac Surgery Physician Assistant. Coming out of training there was nothing I wanted to do more and so I begged for my first job as a new graduate. After practicing for a number of years, I had this nagging feeling that would not go away that I had more to give. My career goal had always been to help change people’s lives which a clinical role certainly allowed me to do but I felt like I could make an even bigger impact.
Unsure of what to do next, a mentor of mine encouraged me to go back to school and “do something about it”. Upon receiving a Master in Business Administration I went on to become a project manager outside of the health system however quickly returned taking on a number of operational roles throughout the health system.
While having the privilege of holding the role of SVP of Ambulatory Operations our President and CEO Michael Dowling approached me about taking over as the head of Human Resources. This was during a time when the role and future of HR in organizations across all industries was being called to question. Michael’s offer immediately intrigued me because I felt like this type of a role would further allow me to advance my career goal.
Now having been in the role for some time I look back at the last number of years and consider myself very lucky to have been given this opportunity. The work we do and the value we provide to our most valuable asset, our people, is a privilege.
How have HR careers in healthcare changed over the years? How do you see them developing in the future?
Over the past decade, top healthcare executives have been relying more and more on HR for innovative and data driven business strategies. In the world of big data and more advanced technology, HR professionals have needed to be data and digitally savvy, focusing on measurable actions that move the business toward its goals. This has transformed traditionally transactional HR roles into more strategic ones.
Within the Health System, our HR team has embraced that change. We continue to move away from just the day-to-day management of HR operations and have focused on becoming true partners with the business. This has resulted in HR’s greater commitment to workforce planning, shaping culture and the employee experience, coaching and developing leaders, building talent pipelines and empowering managers by driving self-service. Given that we are a healthcare organization, we’ve also had the ability and support to drive more HR roles within the wellness space, focusing on the holistic well-being of our employees.
As technology continues to advance and we really focus on the overall experience our employees, new roles will develop within HR. These roles will require advanced skill sets. Our HR professionals will need to be more analytical and enablers of change, with a focus on supporting a diverse and inclusive environment.
How does HR within Northwell impact our organization?
We support business strategy and help to maximize the potential of our strongest asset, our people. We focus on the well-being of our employees within our culture of caring, innovation and safety, enabling them to be their best, so they can take care of others.
We affect the business from the hiring to retiring of our employees, ensuring that we have the right people in the right jobs at the right time in an environment that values diversity and fosters inclusion. We empower our current and future leaders by providing development opportunities and support along their journeys. We help ensure that our employees are rewarded appropriately and recognized for the great work that they do.
What would you like to say to our HR employees during their recognition week?
Thank you! I am so proud of this team and all that we have been able to accomplish together. Our people are the backbone of this organization and we affect them every day. The work that we do matters. By providing support to our employees we enable them to do their job of providing care to our patients effectively and compassionately. Every patient that chooses us to take care of them deserves exceptional customer experience and the highest quality of care possible. Because of you, our employees are able to provide that.
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Picture: From left to right, Lyndon is the 5th person standing near the middle
From the United States Air Force to our Veteran Program Specialist
Each year at Northwell Health we set the goal to help as many Veterans as possible, and without the help of our Veteran Program Specialist, Lyndon Chichester, we wouldn’t have been able to hire over 500 veterans last year alone. It’s with great pleasure that I was able to sit down and speak with him the other day to learn about his transition home and what it means to him to help others who are going through the same process.
On April 24 2001 at Fort Hamilton Military Base in Brooklyn, NY, Lyndon Chichester, with right hand raised calmly uttered “I, Lyndon Chichester, do solemnly swear that I will support and defend the Constitution of the United States against all enemies, foreign and domestic; that I will bear true faith and allegiance to the same; and that I will obey the orders of the President of the United States and the orders of the officers appointed over me, according to regulations and the Uniform Code of Military Justice. So help me God.” With that statement Lyndon began an 8 year journey in the United States Air Force. During this time he was a Computer Network, Switching, and Cryptographic Systems Specialist, stationed in Arizona and Virginia, both during Operation Enduring Freedom (OEF) and Operation Iraqi Freedom (OIF). Lyndon also completed various technical and military training in Texas and Mississippi. He later separated from the Air Force as a Staff Sargent at Langley AFB in October 2008, and received an honorable discharge. Subsequently, Lyndon moved to New York and attended New York University School of Professional Studies, where he earned a BS Degree in Leadership and Management Studies with a concentration in International Business and Global Management.
When Lyndon graduated in May of 2012 he started applying online to many openings at various well-known companies and was surprised when calls to interview weren’t coming in as frequently as he expected. “I felt like I was the toast of the town when I graduated. I thought that because I was a Veteran with a Bachelors Degree there was no way I would go the whole summer of 2012 without a job offer. However, that’s exactly what happened” Lyndon states. He also recalls, “I went from feeling high to feeling low real quick, and to add to that the financial pressure of maintaining a family was scary and daunting.”
As the season switched to Fall, Lyndon’s friend who was an IT contractor employed with another organization, gave him the business card of the IT recruiter that hired him. “When my friend gave me the business card I was very skeptical of my marketability as a candidate at the time and was expecting another failed attempt at employment. I didn’t know why I was calling this recruiter because my last IT related job was in the Air Force and 3 years had already passed.” The phone call was successful because Lyndon was invited in for a face to face interview at that organization’s Midtown office and was hired as an IT Account Executive, which in 3 months turned into an IT Recruiter role. “My two years at my previous organization was a great learning experience because it is where I learned what employers look for in candidates. I also learned the art of the resume, recruiting, and interviewing.” After four years of IT recruiting experience in the staffing world, Lyndon joined the Northwell Health family as a Talent Acquisition Specialist in June 2016. In December of 2016, Lyndon was promoted and is now the Veteran Program Specialist for Northwell Health. In this role he leverages his background as an experienced recruiter and a United States Air Force Veteran to work with the Veteran community, helping to drive Northwell Health’s Veteran recruitment goals and efforts.
Lyndon said “It is an honor and a privilege to work with our Veterans. My passion is to help all of our Veteran applicants gain successful employment with Northwell Health. Veterans bring an unmatched array of strengths and experiences to the workforce including leadership training, integrity, teamwork, working among diversified groups in high pressure environments which gives them a high level of sensitivity to diversity and inclusion beneficial to productive corporate work environments. Our Barracks to Business Workshop leverages and translates the skills Military members have to civilian resumes that our hiring managers can simply understand. It’s always exciting to learn that we’ve hired another Veteran. That’s the mission.”
Every current service member, transitioning service member, or veteran should know that Lyndon is here for you: your needs will be met, your questions will be answered and you will never be alone in this process. He is passionate and dedicated to assisting Veterans in their transition from Military service to a promising Northwell Health career.
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If you are an individual with a disability requesting an accommodation for the application process, please click the contact us link above to request assistance.
Learn more about our hiring experience.
Read answers to common questions about the application process.
© 2021 - Northwell Health
Click here to view the “EEO is the law” poster.
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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