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Archive for category: COVID-19 Stories
You are here: Home / COVID-19 Stories

« Return to Blog

Apr 15, 2021/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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« Return to Blog

Mar 31, 2021/in COVID-19 Stories, Culture, Nursing /by manjunath
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
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« Return to Blog

Mar 15, 2021/in COVID-19 Stories, Culture, Nursing /by manjunath
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

Feb 14, 2021/in COVID-19 Stories, Culture, Nursing /by manjunath
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


Share this entry
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Stay up to date with stories you want to know more about right to your email inbox.


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Stay up to date with stories you want to know more about right to your email inbox.


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Start typing a location to get suggestions, then press the down arrow to select one.*Please select location from the dropdown

Recent Posts

  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

Feb 10, 2021/in COVID-19 Stories, Culture, Nursing /by manjunath
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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« Return to Blog

Jan 06, 2021/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

Oct 08, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

Sep 17, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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Recent Posts

  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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  • Advanced Practice
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« Return to Blog

Sep 14, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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« Return to Blog

Aug 03, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
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« Return to Blog

Jul 29, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

Jul 01, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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Recent Posts

  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

Jun 29, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


Share this entry
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Start typing a location to get suggestions, then press the down arrow to select one.*Please select location from the dropdown

Recent Posts

  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

Categories

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  • Advanced Practice
  • Advice Articles
  • Appointment with…
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« Return to Blog

Jun 24, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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« Return to Blog

Jun 17, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
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« Return to Blog

Jun 10, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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Recent Posts

  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

Jun 08, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


Share this entry
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Recent Posts

  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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  • Advanced Practice
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« Return to Blog

Jun 03, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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« Return to Blog

May 27, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

May 21, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

May 13, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


Share this entry
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Recent Posts

  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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  • Advanced Practice
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« Return to Blog

May 07, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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« Return to Blog

May 04, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
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« Return to Blog

Apr 27, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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« Return to Blog

Apr 15, 2020/in COVID-19 Stories, Culture, Nursing /by kmignone1
connected hearts nursing

Connecting COVID patients to their families with the support of the community


During the peak of the COVID-19 pandemic, Maureen Hayes, an ICU registered nurse at South Shore University Hospital (SSUH), proposed a brilliant idea of knitting pairs of hearts for COVID patients and their families. One of the hearts would be given to a patient and the other to a family member, allowing them to feel connected although they are apart. She brought the idea to nursing leadership who thought her idea embodied Northwell’s value of being Truly Compassionate and was excited to see it come to life. This was the beginning of the Connected Hearts Project.

The support of our community and teamwork

Both Maureen and her assistant manager, Andrea Freudenberg, were excited about the Connected Hearts Project but needed help getting started. That’s when Andrea reached out to the community for help in creating as many “connected hearts” as possible. Andrea was already a member of the Facebook group ‘The Islip’s Feed Southside Hospital Employees’ and during the height of COVID, their members donated money and ordered from local restaurants to help feed the staff  at South Shore University Hospital, formally known as Southside Hospital. She knew this group would be more than willing to lend a hand with this effort.

The response was overwhelming. The outpouring of love and a united community was incredible. Once the hearts began to pour in, the team members in the ICU were able to distribute them.

“Since its launch in April 2020, our Connected Hearts Project has taken on a life of its own,” says Andrea. The Connected Hearts Group at SSUH has monthly meetings with ICU nurses who continue to come up with ideas to support and comfort their patients. This group not only distributes hearts to COVID patients and families but also to other families who are unable to see their loved ones.

The Connected Hearts Project is still new, but it has created a positive impact on our community, patients, families, and our team members. Members of the Facebook group have commented: “It helped me to feel useful during tough times” and “I was happy to be a part of this project.” SSUH team members have also commented that they love having the ability to provide family with a connection to their loved ones.

At Northwell Health, we’re dedicated to supporting team members’ interests above and beyond their day-to-day responsibilities. It allows team members to be creative while delivering compassionate care to their patients and partnering with the community.

Raise Health in our communities where we live, love and work. Apply today!


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  • Northwell is proud to announce the launch of The Management Accelerator and the Executive Leadership Program in partnership with McKinsey and Company
  • Prioritizing Self-Care and Well-being at Northwell Health
  • La’Dreamer Lark, Patient Access Service Representative and Community Captain
  • Jennifer Tutone experiences nearly three decades of career growth as a clinician at Northwell
  • Think Hospitality. Think Healthcare. Getting students ready with our Hospitality in Healthcare Internship at Northwell Health

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