Archive for month: June, 2018
Life at Northwell According to Janet Schaetzle
Administrative Manager and Wellness Liaison Janet Schaetzle has been with Northwell Health for 12 years managing Northwell Health Physician Partners, Neurosurgery and Spine at Great Neck and Lynbrook. But don’t think she’s managing from afar as Janet’s on the floor with her staff and she doesn’t want to leave. In order to keep her staff in top shape, wellness is a major focus. For Janet, Northwell’s culture and wellness is connected to many aspects of her life — inside her office and outside in her community.
Inside the office, Janet’s staff members focus on wellness through healthy lunches and Zumba. Janet’s staff also participated in the Walk To Dublin. They embraced their love of competition and formed a team. “We monitored each other and we still do weekly step-offs and weekend rumbles. I’ve met people and made friends in other departments through the wellness challenges,” says Janet.
That emphasis on wellness and the impact of Northwell’s culture extends from her office doors out into her community. Janet is a part of the Northwell Life Facebook group that connects employees throughout Northwell Health. From Suffolk County, to Westchester, to New York City, employees are using social media to work together on community service projects in their spare time. For example, Janet’s office donates to Meals on Wheels with four other departments. In addition, the staff will take time on a weekend to serve families at the Ronald McDonald house and share a day creating a dinner for over 80 people every year for the past 3 years. “Northwell does so much with communities to raise money for brain aneurysms, breast cancer, and more problems that affect my patients. There’s a sense that you belong to an organization that really does care,” she adds.
Janet has personally benefited from Northwell Health’s focus on employee wellness. And that begins with leadership. “Northwell brings people in from the wellness department and the EAP works with us in dealing with stress, sleep, and staying energized,” says Janet. “The staff is so into it and I’ve joined a gym since this wellness program started.” That dedication to wellness includes providing resources to help employees grow professionally. “We have so many opportunities to advance. Through the Center for Learning Innovations (CLI), we can take classes, and Northwell Health will help pay for you to continue your education.” From Dealing with Stress Management to Emotional Intelligence for Leaders to Business Writing and Computer courses, Northwell Health provides employees with classes that help them advance and nurture their professional careers.
The emphasis of community has allowed Janet to see her staff at Northwell Health as family. Many of them have been working with her for 5-10 years, with one staff member who has been with her for 23! Now, Janet’s actual family has joined her Northwell Health family. Janet’s son Josef works for LIJ Hospital. “I am so proud of his contributions that he has given in only his first year with Northwell. At Northwell Health, you’re recognized for doing great things. There really is a culture of care here and shows that we are all Made for This.”
Subscribe to our blogs
Stay up to date with stories you want to know more about right to your email inbox.
Calling all NPs and PAs: Meet our ACP Leadership!
We’re excited to introduce our Advanced Clinical Providers (ACP) initiative at Northwell Health! With the appointment of a new leadership team, innovative structural changes, and an updated approach that joins Nurse Practitioners and Physician Assistants, we’re excited to share the changes that will bring ACP’s to the next level of employee engagement and patient care. Those new changes start with our leadership, Assistant Vice Presidents Jason McGrade, PA and Jennifer Laffey, NP.
The exciting new ACP initiative includes an updated strategy and structure that brings NPs and PAs together. “Both Jason and I came from the same arena where NPs and PAs work together and there was no differentiation as we all shared the goal of providing quality care,” Jennifer explained. Jason elaborated, “We really are aligned in our goal to recruit and develop the talent and qualities of Advanced Clinical Providers. Understanding their individual passion, drive, quality, and acumen.” Senior leadership has appointed ACP physician leaders to each service line to help support and foster growth and alignment amongst our NPs and PAs.
We couldn’t have better individuals leading this change! After graduating as valedictorian from PA school, Jason spent ten years at Lenox Hill Hospital before becoming Chief PA at Manhasset in 2011, where he eventually became Director of his service line. After Jason started his MBA in 2017, he knew he wanted to become involved in creating the design architecture for an ACP community. He’ll get that opportunity in his new role as Assistant Vice President for the ACP’s.
Jennifer started in health care as an ICU nurse before she got her Master’s degree, after which she moved to North Shore University Hospital. There, she found many opportunities to develop her career such as preceptorship, mentorship, leadership and program development. Before moving to Health Solutions where she assumed a leadership position. Jennifer helped develop a team of four ACPs into a multi-disciplinary team of 50 spanning Long Island and began teaching for the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies NP program. Now, she’s the NP, Assistant Vice President.
When it comes to joining our team of ACPs, there couldn’t be a better time than now!
“This is a great time for growth and opportunity. We are the most supported we’ve ever been and we’re continuing to develop and grow our programs and our staff,” Jennifer said. With a system as vast as Northwell Health, ACPs can achieve career advancement, explore different areas of expertise, work on exciting projects, and enjoy a true work/life balance.
Both Jason and Jennifer see the new ACP strategy as a continuation of Northwell Health’s commitment to the future of health care. “Health care is evolving and health care delivery, access to patient care, and access to service has changed over the years and certainly it’s been identified that PAs and NPs are the best vectors of that high-quality health care delivery,” Jason said. Both professions have experienced tremendous growth with the support from Northwell Health. According to Jennifer, ACP’s are answering a need in the health care community, “The real goal is elevation within the roles and that impacts overall health care delivery. Especially as health care changes and the landscape changes, we fill the gap to deliver the highest quality of care.”
The new ACP vision and initiatives are an exciting new addition to Northwell Health and will have support from the largest health system in New York State (that’s us!). Creating an innovative program like this is a challenge that we’re Made for. Jennifer puts it best, “We are a leader in providing transformational care and management to patients. There are a lot of opportunities to advance.”
Are you Made for redefining how we deliver care? Check back soon for some more exciting announcements about our new ACP initiative.
Subscribe to our blogs
Stay up to date with stories you want to know more about right to your email inbox.
A Pulse Check on Healthcare Careers: Q&A with our SVP & Chief People Officer Joseph Moscola
For the first time in history, healthcare was the largest source of U.S. jobs for the last quarter in 2017. With job opportunities in healthcare surpassing both retail and manufacturing, there’s never been a better time to start your career with Northwell. We checked in with our SVP and Chief People Officer Joseph Moscola to see how and where Northwell’s careers are booming amidst the growing demand across the industry.
Careers: With unemployment at 4.1%, Northwell Health is still hiring over 200 people each week ranging from clerical to clinical administrative. Why does Northwell’s career opportunity continue to be so prevalent?
Joseph Moscola: I think we are seeing two factors at play. The number of jobs in healthcare is growing, a trend that has continued for the past couple of years and will continue in years to come. As the Baby Boomers reach their senior years and the population ages, there are going to be more and more opportunities in healthcare. The second factor is the growing brand of Northwell as well as our growing reputation as an employer of choice. In 2018, we were named one of Fortune’s Best Places to Work in Health Care and BioPharma.
C: In March, the Bureau of Labor Statistics said that healthcare added 22,000 jobs and that the biggest gain was in ambulatory health care services. At Northwell, our ambulatory care is growing. Why does ambulatory continue to be a top need, what positions are we looking to hire for and how is it impacting care and careers in our communities?
JM: Care continues to shift out of the hospital and into the ambulatory space. This is a result of better technology, less invasive treatment options available to patients and healthcare plan incentives. We’re always looking for RNs, Revenue Cycle roles, Medical Office Assistants and Advanced Clinical Providers (ACPs). We’re able to take a more holistic approach to the patient and bring the highest quality of care to our communities, including our own team members. It also opens up more opportunities for different careers within the community.
C: What are some other growing areas at Northwell that candidates should watch out for and why?
JM: We continue to see growing opportunities for ACPs, RNs, home health aides and roles in perioperative care. As care continues to transition from the hospital to ambulatory facilities and to the home, we will continue to see a growth in support service type roles. Also, with advancements in technology and a focus on finding data driven solutions, roles in healthcare IT will be more in demand. There will be more and more of a need for analysts, data scientists, software engineers and computer programmers.
C: For students looking to go into healthcare sector, what are the jobs you recommend they consider?
JM: There are some really great opportunities to start your career in healthcare before you’ve earned your college degree. If you are looking to enter the workforce sooner, you can begin with a “Middle Skills” position, including specialty technicians such as EEG, EKG, surgical techs, sterile processing techs, radiology techs and careers as medical assistants and phlebotomists, etc. There are many benefits to starting your career in one of these high-demand jobs and opportunities for advancement and different career paths you can take from initial hire.
C: How does Northwell retain employees and allow them to grow within the health system?
JM: We retain our team members and encourage their growth by creating a positive and rewarding work environment where team members are empowered to challenge the status quo. This is not a normal 9 to 5. Our team members are flexible, hardworking and not afraid to push boundaries to go the extra mile for our colleagues, our patients and their families. This is a calling and our team members truly feel that when they are at Northwell.
C: One piece of advice for anyone looking to go into a healthcare career.
JM: Healthcare is the one industry where all types of professions have the common goal of caring for people, patients and communities. Whatever you want to do, whatever path you choose to take, can be done in healthcare. Most importantly follow your passion!
Are you Made for a career at Northwell? Explore current job opportunities across our healthcare system.
Subscribe to our blogs
Stay up to date with stories you want to know more about right to your email inbox.
Students dive deep into health care administration in unique internship
Summer’s nearly here and that means it’s time for our Healthcare Management Program (HMP) Interns to arrive. Over the course of the next 8 weeks, 24 talented college juniors will work with Northwell Health’s professionals to gain invaluable skills to advance their careers.
With this year’s program received more than 900 applicants from across the country, only 24 of the nation’s most promising students were selected for the program. These ambitious juniors traveled from schools as far as Stanford University to as close as Hofstra University. Other students came from universities like Georgetown, UVA, Cornell, Colgate, Rochester, and UPenn to intern at our 18 participating sites. These locations offer diverse experience in tertiary hospitals, community hospitals, specialty hospitals and service lines across Long Island, Queens, NYC, Staten Island and Westchester.
Interns competed in team building challenges during orientation. Here’s our winning team celebrating their victory!
This isn’t your typical internship. Our interns will be pushed to fully immerse themselves in hospital operations. Nowhere else in healthcare will interns have the unique opportunity to work with senior leadership and finish projects that will help build efficiency for years to come. Students will learn to take initiative, how to work independently, and how to navigate the complexities of a changing health care landscape — no coffee orders and basic filing here!
Outside of their internship, the HMP interns will also receive key networking opportunities to fill their summer with powerful opportunities. Between events like informative lunch and learns to our Healthcare Management Program Alumni dinner, interns will grow their skillset on and off site. Interns are even scheduled to take on New York City as a whole in an exciting team building day trip!
And their unique Northwell Health experience doesn’t have to end with the summer. Interns from the Healthcare Management Program are the perfect candidates for its sister program, our Management Associate Program (MAP). MAP gives new post-graduates the full experience of healthcare management, with some HMP interns ending the the summer knowing they will have a full-time job after graduating. This highly competitive two year program helps talented individuals forge an early path into healthcare management and develops them into effective leaders. Last year, 12 HMP interns were hired into full-time MAP positions!
One summer can help set these ambitious interns up for long-term success. Take it from former HMP intern and current Sr Associate in Financial & Operations Management at North Shore University Hospital, Kate Van Der Sloot , “HMP provided me the technical skills, mentorship, and opportunities for professional development that I have always dreamed of having. By arming me with these resources and support early in my career, Northwell Health has given me the tools and path to become a future leader in healthcare.”
We checked in with some of our interns after their first week. Check out their first impressions below!
Subscribe to our blogs
Stay up to date with stories you want to know more about right to your email inbox.
Bringing culinary excellence and nutrition to the health care table
Hospital cafeterias serving fresh, local, nutritious meals? Now, that’s an ambitious order.
Until now.
Under the bold and delicious vision of Northwell Health’s VP of System Food Services Corporate Michelin Chef, Bruno Tison, the recipe for hospital food as you once knew it has changed. Michelin Chef Tison, along with other award-winning Michelin chefs like Andrew Cain, is helping Northwell Health redefine the culinary experience for patients, their families, and Northwell employees.
“I want to help cook better food for people who really need it,” says Chef Tison, “Northwell Health is a pioneer for redefining hospital food for 23 hospitals.”
A recipe for culinary success.
A native of northern France, Chef Bruno Tison began his culinary education at Belgium’s prestigious Institut Technique Des Metiers De L’Alimentation, where he graduated with highest honors and was awarded first prize for excellence in culinary achievement. His more than 30 years of experience includes serving as Executive Chef of the legendary Plaza Hotel in New York City. Chef Tison’s nouvelle cuisine has earned critical acclaim. Most recently, his leadership enabled the Fairmont Sonoma Mission Inn and Spa in California to receive the celebrated Michelin Star recognition for three consecutive years.
Chef Andrew Cain started working under an executive chef at the age of 15, received a Bachelor’s degree in Hotel Restaurant Management and went to work at the Fairmont with Chef Tison 10 years ago. They’ve made a great team ever since. This relationship is now helping to dramatically elevate Northwell Health’s food experience.
The two believe that crafting delicious meals shouldn’t change by location. “Whether it’s a patient in a bed, or a person in the restaurant,” says Chef Cain, “when it comes to cooking great food, you truly have to care about it.”
Redefining the culinary experience.
Having reached the pinnacle of the culinary profession, Chefs Tison and Cain were looking for a new challenge and the opportunity to bring the highest level of culinary expression not just to people who could “afford it” but to people who truly needed it, people whose lives could be changed by a world-class food experience.
That’s why Chef Tison joined Northwell Health and later brought Chef Cain onboard, with Chef Tison stating, “I came to Northwell because they are very serious about making this shift in the healthcare food industry happen.”
Chef Tison has championed a number of important initiatives for Northwell’s culinary efforts:
Bring outstanding talent from the outside and retrain existing chefs.
Having worked with Chef Tison for 10+ years, Chef Andrew Cain shared his passion for elevating the food experience for people who genuinely need it. With a background in Four- and Five-Star restaurants in New York, San Francisco and Washington, D.C., Chef Cain is helping Chef Tison bring a Michelin-inspired sensibility to Northwell Health. Northwell is also partnering with the Culinary Institute of America to attract the next generation of great chefs.
Kitchen reengineering.
Knowing that Northwell is a place known for the most innovative clinical technology, Chef Tison is bringing this same commitment to modernizing the food service area.
Higher quality food.
This includes fresh, locally-sourced food instead of frozen, replacing instant coffee with fresh coffee, getting rid of candies/sugar and eliminating processed food.
Chef Tison’s ultimate goal is to deliver restaurant-quality food to patients, families and staff. “It’s a new frontier,” says Chef Tison, “and that’s exciting for new and tenured chefs alike.” He even has an eye on applying for inclusion in the Michelin Guide!
If you’d like to be part of an organization with this kind of bold, visionary leadership, take a look at Northwell Health Careers in Food Service.
Subscribe to our blogs
Stay up to date with stories you want to know more about right to your email inbox.
Employee Spotlight: Melinda Nasti on wellness and caring for the caregivers
Meet Program Manager for Chaplaincy Operations and Manager of Wellness Melinda Nasti. She’s been with Northwell Health for 10 years and her work has led to wellness becoming an important part of our employees’ daily lives. We talked to her about her journey, her motivation, and the simple steps we can take to improve our own mental health.
Q: Tell us about your role and how Northwell has helped you in your career journey:
Melinda: When I came to Northwell Health to train as a Chaplain, I already had a career in wellness as a Reiki Practitioner. As a Chaplain I realized that if you could support staff wellness you would not only be caring for them, you would also be improving their patients’ care. I began to offer Reiki and Guided Imagery to staff. Now I work with both the Chaplaincy and Wellness teams. As Chaplains we support the emotional and spiritual wellbeing of our patients, family and staff.
Q: What should people know about the work you’re doing to improve employee wellness?
Melinda: My wellness sessions include Reiki, Guided Imagery, Aromatherapy and Community Building. Reiki is hands-on natural energy healing. Both Reiki and Guided Imagery bring about a peaceful, deep state of relaxation, stress reduction and symptom relief.
I also do team community building if there’s been a staff death, multiple patient deaths in a short period of time, a conflict within a team, or simply to support staff wellbeing. Components of the retreat may include Reiki, Guided Imagery, Trust Walks, rituals and time for sharing. Teams may reconnect to why they came to work in health care and hear a little bit of each other’s stories in a safe space.
I try to transform the workspace into something more tranquil for the workshops – a serenity room. I layer it with aromatherapy, candles and soothing music. Sometimes staffs think they’re coming into a meeting and when they see the space, they immediately begin to relax.
Q: What kinds of opportunities are available at Northwell that you’ve found helpful?
Melinda: Northwell is very passionate about supporting employee wellbeing. Employee Wellness offers so many opportunities including Healthy Choices in the cafeterias, farmers markets, teaching kitchens, online self-help modules, and creating walking trails and workshops including everything from improving sleep to aging gracefully. And of course there is our system-wide walking challenge the “Walk to Dublin!”
Q: Why is wellness important to you?
Melinda: As a Chaplain, I’ve been on the front lines and seen how challenging the work is. By nature, people in health care are caregivers. They take care of everyone else but sometimes the self-care piece is lacking.
I was working with the night shift when a patient on a cancer floor walked by with his IV pole. He asked who I was and I said, “I am Chaplain Melinda.” He said “YOU’RE Melinda? I’d like to thank you. I don’t know what you did with the staff tonight, but whatever it was, I got the benefit.” In all the years I’ve been doing this that was the most rewarding moment I’ve ever had. It was evidence that when we take care of ourselves that care is passed on to our patients.
Q: What advice would you give people to improve their wellness?
Melinda: I’m a really big believer in the small things. There are some very simple breathing techniques: Stop, close your eyes and focus on your breath for a few moments.
If you cannot leave the workplace for lunch, swap desks with someone so that neither of you can reach your phones. Eat intentionally and pay attention to your food. Swap out just one unhealthy food for a healthy one. Lower the lights for a few minutes or shut the computer screen to give your eyes a break. Go outside and feel the sunshine on your face. Take a moment to think about everything you are accomplishing rather than focus on your do to list. Close your eyes and think about something or someone you are grateful for. These are small things that will improve your overall wellness.
Want to see more of our benefits? Take a look.
Subscribe to our blogs
Stay up to date with stories you want to know more about right to your email inbox.
Contact us
If you are an individual with a disability requesting an accommodation for the application process, please click the contact us link above to request assistance.
Learn more about our hiring experience.
Read answers to common questions about the application process.
© 2021 - Northwell Health
Click here to view the “EEO is the law” poster.
If you are an individual with a disability requesting an accommodation for the application process, please click the contact us link above to request assistance.
Learn more about our hiring experience.
Read answers to common questions about the application process.
© 2021 - Northwell Health
Click here to view the “EEO is the law” poster.
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
Northwell Health reserves the right to amend all terms of employment.
